It's Serious Business; Run It Like One

These costs are the basis for comparing yourself to your competitors. Without these costs, absolutely no comparison can be made. The organization may not know whether your work is less or more expensive than commercial printing, but more importantly you will not know.

Know Your Competition: You should know who your major competitors are for each type of job you produce in your in-plant. You should also know what facilities management company is active in the area. Knowing your competition gives you the ability to perform cost comparisons to prove that you can produce jobs less expensively. Can you provide a service that your competitor's cannot? If so, make sure upper management is aware of it and what it's worth to your customers and the organization.