Its Conference Cancelled, ACUP to Meet Online

• Instilling Drive, Spirit and Enthusiasm in your Employees, by Dwayne Magee, director of the Messiah College Press.

• The Secret of Good Customer Service, by Richard Griffin, director of printing at Central Piedmont Community College.

• Rethinking Your In–plant’s Role in the University, by Lisa Hoover, Director of Administrative Services at Bucknell University.