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Outside executives, though, put the in-plant at a disadvantage. First, they had no warm, fuzzy impressions of what the print shop had done for the company for years, because they weren't there. Second, they often viewed with disdain any legacy process, simply because they'd been brought there to fix a company gone wrong—so it followed that everything from the "old" company probably needed fixing. Third, many of them came from industries where in-plant printing just wasn't that big of a deal.
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