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Griffin went on to say that leadership isn't about catching people doing something wrong, but about catching them doing something right—and recognizing them for it.
IPMA Perspectives
To provide some insight on the in-plant industry, Carol Kraft, COO of the IPMA, addressed the gathering. She noted that while there are fewer in-plants today than there were a few years ago, there are also fewer commercial printers. In 2000 there were 56,000 of them; today there are 46,000, many having closed or merged.
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