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Then Niki Steenhoek, of Pioneer Hi-Bred, in Des Moines, gave an amusing and insightful talk on the different hats in-plant managers must wear to do their jobs.
As she spoke, she actually put on a number of these hats. A magician's hat signified a manager's need to read minds and perform impossible feats. A hat with a shark's head on it illustrated a manager's need to be a financial shark, identifying costs and savings.
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