IPMA Goes Full Throttle in Milwaukee
Speaking in strict two-minute time slots, they took turns sharing their ideas on a variety of topics. First they stressed the importance of using metrics to justify their in-plants and evaluate new services. Involve staff and customers so you're sure to collect the right data, Hendrix advised. And make sure you communicate your findings. Wadell noted that some departments at his school weren't aware that the in-plant returns $700,000 a year to the university, so he now communicates that more clearly to the right people.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
