IPMA Conference An 'Xtreme Success'

"You have to be better than your competition in order to compete," he stressed.

He advised in-plants to be very public about their insourcing, letting everyone in the company know how much money is being generated. This bolsters the in-plant's status, he said.

"You're not a nuisance, you're a revenue generator," he noted. This year his shop has generated $2.5 million from insourcing, he added. He is thinking of expanding into fulfillment services next.