IPMA Conference An 'Xtreme Success'

Benchmarking Panel

Elsewhere, a panel of managers talked about the importance of benchmarking.

"The most important thing an in-plant can benchmark, in my opinion, is its cost savings over competition," remarked David Schlueter, of Piper Jaffray Companies, in Minneapolis. He sends letters to local printers asking them to bid on specifications as if they were the primary vendor handling numerous similar projects. This limits the amount of "low-ball" price quotes he gets.