
The In-plant Printing and Mailing Association (IPMA) has announced the winners of the 2025 IPMA Awards. The goal of the IPMA Awards program is to identify IPMA member organizations that are excelling and prospering. There are three awards. Each is listed below with the 2025 winner.
In-plant of the Year
The Church of Scientology
Purpose: Recognizes an entire in-plant business for outstanding performance. Whether the in-plant is a combination of print and mail, print only or mail only, all members are eligible. While contributions of individual managers are important, this award judges and recognizes the efforts of the entire in-house staff.
The in-plant was challenged by the church board to reduce real-world costs of printing and mailing an award-winning personalized magazine that is a core product for their business. Through 2024 the print team researched best practices from other in-plants facing similar challenges, technology, mailing rates and practices for multiple areas of the globe. The solution produced a new and innovative method for production of the magazines and an overall reduction in the mailing cost by 42% with a high number of 70% postage rate savings in several countries.
In-House Promotional Excellence Award
Tennessee Department of General Services
Purpose: Recognizes excellence in promotional vehicles and/or campaigns developed by and used to promote an organization’s in-house printing or mailing facility.
The in-plant executed a picture perfect in-house promotional open house that showcased the available capabilities and services. They developed a theme for the day and maintained consistency using that theme across the promotional materials, booths, and tour. Coordination for the event involved all members of the team as well. Outcomes included a personalized take-away guidebook, guest feedback, and data for engaging clients through follow-up communications.
Innovation Award
Mayo Clinic
Purpose: Recognizes an organization that has shown creative and innovative ways to improve a process or business model. Innovation may be technology, customer or process-driven.
The in-plant developed a streamlined solution for knowledge dissemination that advanced the parent organization’s ability to provide better service, which directly impacted end users. The award proposal was also impressive because they were able to condense the explanation of such a massive coordination project into only two easy-to-understand pages. Overall outcomes included an additional 75 hours of time rededicated to patient care for nurses, flexibility in communication channels and patient preference for receiving important medical information, a high degree of personalization, and the ability to continuously update the educational materials.

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.





