IPMA 99 A Time For Change

• Empowerment: understanding, enabling and encouraging employees.

• Service

Charge Back And Save...Yourself

Elsewhere, a panel of managers discussed the importance of chargebacks. For one thing, charging back for printing work stops customers from abusing the in-plant by ordering printing that isn't needed. It also provides data to show where the parent organization's resources are going, as well as how the in-plant is spending its money.