IPMA 99 A Time For Change

• Attendees met with others in their regions for an informal evening reception that offered many networking opportunities.

The conference got under way with a keynote talk by Mel Kleinman, of Humetrics, who talked about how to recruit, select and retain quality employees. Good employees quit, he said, not because of money, but because they're tired of putting up with bad employees. He said managers have to offer more positive recognition to good employees.