IPMA 99 A Time For Change

• Management

• Current customers

• Prospective customers

• Future customers

To get management excited about your in-plant, he said, send your boss more than just reports. Send sample packages of jobs you are proud of, customer notes or e-mails praising the in-plant, and news of awards the in-plant has won. This all reinforces the idea that the in-plant is doing a good job.