IPMA 2005 Transforming Your In-plant

"If you don't improve, if you don't prepare, you might be one of those," he warned.

In-plants should get to know who their direct and indirect competitors are and concentrate on providing better service than them.

Benchmarking Your In-plant

Continuing this theme, the Prime Consulting team—familiar to in-plants as the presenters of the traveling xpedx in-plant workshops—gave some insights into how commercial printers think and how in-plants can compete. In the process they revealed a new Web site (www.xpedxworkshops.com) designed to let in-plants benchmark their operations against industry standards and evaluate their in-plants from a best practices perspective. Called "Indicators for Success," the Web worksheet scores an in-plant based on its answers and offers suggestions for improvements.