IPMA 2004 Education with a Dose of History

Mellon Financial's Mike Renn, whose in-plant is just down the street from the conference location, stressed that having a good reputation is not enough for an in-plant. Management moves around and people forget about the in-plant. He aims high with his marketing efforts, sending quarterly cost savings reports to upper management, with job-by-job comparisons to outside printing costs. Last year, he said, he saved Mellon $6 million.