IPMA 2004 Education with a Dose of History

Having a chargeback system saved Schmidutz and his staff their jobs. Steelcase was cut in half from 20,000 to 10,000 employees over the past couple of years, but by having reports and hard core facts to take to executive management, the shop proved its necessity. Schmidutz uses software from Franklin Estimating, and says it is inexpensive but serves in value.