IPMA 2002 A Hot Time In Atlanta

Running technical seminars for customers is another form of marketing and customer service, added Corey O'Donnell, of Océ-USA. Vendors may be willing to help with this. Also, he said, with each finished job, give the customer an itemized list showing the cost savings received by using the in-plant. And while you're at it, provide a list of all services you provide.