IPMA 2001 Conference In-plants In A Changing World

• Recognize: show appreciation

• Reward: monetary and otherwise

• Respect: treat employees like you want to be treated

In an often humorous session given by Domenic Vallone, of the Jewish Federation of Greater Philadelphia, and James Mason, of the Federal Reserve Bank of Dallas, the speakers noted that motivation is more than just a pat on the back. You've got to take the time to listen to your employees, no matter how busy you are, and get ideas from them.