IPMA 2001 Conference In-plants In A Changing World

"We try to walk through as many folks as we can," he says.

He also makes himself known to the marketing department—one of the in-plant's biggest customers—by attending the department's meetings.

Open houses are a great way to display your in-plant's capabilities, added Steve Rigby, of Washington State University. Plus, he said, they give your shop's employees a chance to show off, which boosts their morale.