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Throughout the four-day event, talk of e-commerce filled the air. In-plants whose print management system vendors were recently taken over by a dotcom expressed worry about the privacy of their customer information. Others decried the impersonal nature of bidding jobs out via the Internet. But the overriding message brought to light by these e-companies was that in-plants, if they want to survive, have to make printing as easy for customers to access as these Internet companies do.
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