IPMA 2000 Texas Roundup

One of the most heated discussions centered on the methods FMs use to get into companies. Sherburne contended that in the majority of situations, a CEO invites Ikon to his or her office to discuss outsourcing, because CEOs feel outsourcing is a trend in the business world.

But Chamness insisted that FM reps call his supervisors at the Citadel and invite themselves over, specifically requesting that he not attend the meeting.