IPG Research - Insurance In-plants
Though the insurance industry has some of the largest, most sophisticated in-plants in the country, getting them to respond to our surveys has never been easy. Our recent survey drew 39 responses by the deadline—coincidentally, the exact number that responded to our 1997 survey of insurance in-plants.
Among the facts we uncovered:
• 69.2% have the right of first refusal
• 30.8% insource printing
• 46.2% print variable data—with 27.8 percent of those adding color to their variable printing
• 23.1 percent have satellite copy shops
• 23.1 percent have their own Web sites
Read on to learn more about in-plants in the insurance industry.
Color Intensifying
56.4 percent of respondents say they now do more color printing than they did two years ago. Here's how they break it down:
|
Four-color
|
17%
|
|
Multi-color
|
24.7%
|
|
Black-and-white
|
58.3%
|
___________________________________________
Satellite Shops
23.1 percent of respondents operate satellite copy shops. Here's where they're located:
|
Same building as in-plant
|
22.2%
|
|
Elsewhere on corporate campus
|
44.4%
|
|
In regional offices
|
55.5%
|
|
In different states
|
33.3%
|
___________________________________________
Beyond Offset
87.2 percent of respondents have taken work off their presses to output it in other ways, including:
|
|
Percentage
|
|
High-speed Digital Printers
|
59%
|
|
Copiers
|
46.2%
|
|
Internet/Intranet
|
41%
|
|
CD-ROM
|
20.5%
|
|
Ink-jet Equipment
|
18%
|
___________________________________________
E-commerce
About one third of respondents have used Internet e-commerce sites. Here's how:
|
Buy supplies/equipment
|
76.9%
|
|
Select outside printers to send work to
|
15.4%
|
|
Bid on outside print jobs
|
15.4%
|
|
Manage customer/printer workflow
|
23.1%
|
___________________________________________
On The Web
23.1 percent of respondents have their own Web sites. Here's how those in-plants use them:
|
Explain in-plant procedures
|
77.8%
|
|
Take job orders
|
55.6%
|
|
Show job status
|
33.3%
|
|
Display printed jobs/proofs
|
11.1%
|
|
Display jobs formerly printed
|
11.1%
|
___________________________________________
Growth Trend
Most in-plants have expanded in the past two years. Here's how much:
|
Huge Expansion
|
2.6%
|
|
Moderate Expansion
|
56.4%
|
|
No Expansion
|
41%
|
___________________________________________
Top Jobs
Newsletters and forms top the list of jobs produced by insurance in-plants.
|
|
Respondents that produce
|
|
Newsletters
|
89.7%
|
|
Business Forms
|
84.6%
|
|
Brochures
|
82.1%
|
|
Stationery
|
79.5%
|
|
Direct Mail Pieces, Envelopes
|
71.8%
|
|
Manuals
|
61.5%
|
|
Pamphlets
|
59%
|
|
Business Cards
|
56.4%
|
|
Policy Statements
|
56.4%
|
|
Reports
|
48.7%
|
|
Directories
|
46.2%
|
|
Tags/Labels
|
41%
|
|
Proposals
|
38.5%
|
|
Annual Reports
|
33.3%
|
|
Bill Statements
|
33.3%
|
|
Folders
|
33.3%
|
|
Posters
|
33.3%
|
|
Calendars
|
25.6%
|
|
Magazines
|
21.5%
|
|
Catalogs
|
18%
|
|
Web Sites
|
10.3%
|
|
Price Books, CD-ROMs
|
7.7%
|
|
Packaging
|
7.7%
|
|
Newspapers
|
5.1%
|
___________________________________________
In Charge
Percentage of respondents who oversee the following areas:
|
|
Respondents that provide
|
|
Bindery & Finishing
|
92.3%
|
|
Offset Printing/Duplicating
|
87.2%
|
|
Copying
|
74.4%
|
|
Outside Print Procurement
|
53.9%
|
|
Photography & Platemaking
|
48.7%
|
|
Mail: Outgoing
|
43.6%
|
|
Digital B/W Printing
|
41%
|
|
Convenience Copiers
|
38.5%
|
|
Digital Color Printing
|
38.5%
|
|
Electronic Prepress
|
38.5%
|
|
Graphic Design/Preparation
|
35.9%
|
|
Electronic Publishing
|
30.8%
|
|
Mail: Incoming
|
30.8%
|
|
Satellite Copy Centers
|
23.1%
|
|
Data Center Output
|
7.7%
|
|
Video/Multimedia
|
7.7%
|
|
Web Site Design
|
2.6%
|
___________________________________________
Offset Outlook
Percentage of respondents who use the following types of presses:
|
Two-color Sheetfed
|
59%
|
|
One-color Sheetfed
|
46.2%
|
|
Web Offset
|
38.5%
|
|
Envelope Press
|
30.8%
|
|
4-, 6-color Sheetfed
|
20.5%
|
___________________________________________
Copiers & Printers
Percentage of respondents who use the following copiers/printers:
|
Black-and-white Copiers
|
82.1%
|
|
High-speed B/W Printing Systems
|
61.5%
|
|
Color Copiers
|
60.5%
|
|
Laser Printers
|
53.8%
|
|
Color Printer/Plotter
|
20.5%
|
|
High-speed Color Printing Systems
|
7.7%
|
|
Wide-format Color Ink-jet Printers
|
7.7%
|
|
Large-format Copiers
|
7.7%
|
|
Thermal Printers
|
7.7%
|
|
Digital Duplicators
|
5.1%
|
___________________________________________
Prepress Tools
Percentage of respondents with the following prepress equipment.
|
IBM-compatible PCs
|
56.4%
|
|
Macintosh Computers
|
53.8%
|
|
Document Scanners
|
53.8%
|
|
RIPs
|
38.5%
|
|
Imagesetters
|
35.9%
|
|
Scanner for Color Seps
|
28.2%
|
|
Platesetters (CTP)
|
18%
|
___________________________________________
Bindery Basics
Percentage of respondents who use the following bindery and finishing equipment:
|
Folding Machines
|
94.9%
|
|
Paper Cutters
|
92.3%
|
|
Drills
|
89.7%
|
|
Stitchers/Staplers
|
66.7%
|
|
Collators
|
64.1%
|
|
Shrink Wrappers
|
64.1%
|
|
Perfect Binders
|
38.5%
|
|
Thermographic Equipment
|
7.7%
|
