IPG Questions Xerox CEO About Outsourcing Efforts

"If you get there first, it's yours," she said. "We have very little interest in taking away a big Xerox customer's business." She advised in-plants to stay close to Xerox and work with the company to serve the needs of the parent organization.

Earlier this year, Xerox acquired ACS, a provider of IT outsourcing and business process outsourcing services. Xerox's "Ready for real business" campaign has been busy enticing businesses to outsource document management, business process management and IT services to Xerox. One of Xerox's recent commercials touting its document management work with Notre Dame University has caused great concern among higher-ed in-plant managers, worried about Xerox's intentions.