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Using Time as an example, Meirs described how he lead the magazine publishing giant to adopt an integrated operations management system and a computer-to-plate system. Because this was such a major change in the day-to-day operation of the company, Meirs and his team expected resistance. Instead, they were able to implement the shift in just under a year. Meirs says success came because the team stayed attuned to the concerns of the employees whom the change would affect.
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