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Merging print and mail brings more value to the organization, he said, and saves money.
"We ended up saving ING $1 million," said Steenhoek, adding that this was a very conservative estimate.
Industry consultant C. Clint Bolte reported on the availability of the very powerful Mail Evaluation Readability Lookup Instrument (MERLIN), and ways in which in-plants can focus on using mail as a revenue generator.
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