The Insourcing Opportunity
• Understanding your plant’s capabilities and strengths (as well as weaknesses) is key in choosing your external customers and in maximizing your margin from these jobs.”
Harbolt: “We are not allowed to advertise our services, but if someone inquires, we can certainly accommodate. Once we have an established off-campus client, then we can keep them updated, let them know of new equipment purchases and new capabilities we can offer. We calm any in-house client fears by assuring them that their work takes priority over our outside clients. There is seldom a problem because our prices are so competitive that usually a small delay in delivery is worth the cost savings.”
- People:
- Keith St. Clair
- Wes Morgan
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
