The Insourcing Opportunity
Morgan: “We do work for the state, surrounding counties and local businesses. We look to increase [revenue] over the next few years by adding equipment, and possibly moving to a ‘storefront’ location nearby.”
Tips for those starting to insource:
St. Clair: “I think the main pitfall to avoid is to not take on more business than you can handle. It can be easy to tell potential customers that you can get their job out ‘pronto,’ but the main thing is that you have to keep your parent company happy. Their jobs cannot be put off to do some outside work. Most of our outside work comes from word of mouth. You always have to...turn out the best job possible. A happy customer is your best advertisement.”
- People:
- Keith St. Clair
- Wes Morgan
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
