Insourcing Brings In More Business

"We were able to bring in around $60,000 the last half of 2001. That is a substantial amount of money for our budget," she says. Outsourcing has "definitely brought the money in during the slow times of year to cover our costs."

It has also had an unexpected benefit: By bringing work in-house, the in-plant—and, by extension, the parent organization—has gotten to know local businesses better, reports Glass. The in-plant often handles digital print work for local commercial printers.