Jean-Luc Devis: A Career of Customer Service
Innovation and customer service have always been priorities throughout Jean-Luc Devis’ career.
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Despite all the improvements he has brought, political forces are threatening the Department of Printing. It is currently undergoing a major audit.
“My hope for the outcome is the auditor will see the value of consolidating the multiple print shops and the vast amount of state print into a centralized facility,” he says. There are 11 other in-plants serving the state’s government, and he feels the state will see “huge gains” by consolidating them into the Department of Printing.
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- People:
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- Washington State
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