Jean-Luc Devis: A Career of Customer Service
Innovation and customer service have always been priorities throughout Jean-Luc Devis’ career.
In his four years at the in-plant, Devis has also overseen the launch of an improved digital storefront, an upgraded shop management system and an in-plant newsletter for customers. He established a customer advisory group to solicit honest feedback, and introduced customer educational forums.
“It’s made them aware of our value,” he says.
- People:
- Jean-Luc Devis
- Places:
- Washington State
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