Stopping the Whispers
In hushed voices, people spread tales about your in-plant’s “high” costs. You must educate upper management on the value you provide—before the whispers reach them.
An Ounce of Prevention
We have all heard about world-class in-plants that have had their doors shuttered and their work outsourced to a third-party print provider. You might ask, how could this happen? But when a not-print-shop-literate senior manager is making a strategic decision about the enterprise's printing needs and views printing as a commodity, you can understand how it happens.
- Companies:
- Xerox Corp.
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