Stopping the Whispers
In hushed voices, people spread tales about your in-plant’s “high” costs. You must educate upper management on the value you provide—before the whispers reach them.
IT STARTS very innocently: a brief discussion in an elevator or parking lot, or while in line to buy lunch. The comments go something like this:
"Did you know we have an entire group that costs us millions of dollars a year just to make copies?" Anytime "millions of dollars" are mentioned—especially when an organization is in a cost-cutting mode—eyebrows get raised.
- Companies:
- Xerox Corp.
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