Indispensably Yours

"That's a fraction of the cost I've gotten from others," the new customer declared. "How can you do it this cheap? Never mind. I'll go with it. By the way I have other work I'd like you to quote."

Survival Secret

The secret to surviving as an in-plant printer is simply to become indispensable. Being convenient or even cost effective isn't enough anymore. You want upper management to think long and hard before they issue a pink slip.