For ages, face-to-face contact between in-plant managers and their customers was crucial for proving the in-plant’s production expertise and institutional knowledge. Then COVID put a damper on that, causing customers to work from home and rely on video calls to communicate.
In a new blog post by Howie Fenton, he writes about ways in-plants can increase satisfaction, awareness and sales using video communications, and offers tips for appearing more professional on Zoom and Teams calls. Read Fenton’s full blog here.
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com