In-plants Popular at Graph Expo
Gene Voelker, manager of Supply Chain Business Services at Parkview Health, said he expects his in-plant to grow 25 to 30 percent this year. Bringing staff into the decision-making process and listening to their ideas, he contended, has kept his in-plant strong. He stressed the importance of reporting, noting that he creates more than 30 reports a month, tracking new customers, service calls, types of jobs and more. His in-plant, he said, was once voted number one in customer service in the company.
- People:
- Jimmy Friend
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
