In-plants Popular at Graph Expo
Jimmy Friend, director of Printing and Distribution Solutions at the University of North Texas, talked about how he managed to change the attitudes of his staff years ago and focus them more on quality and customer service. This turned the in-plant around, enabling it to become the award-winning success story it is today. Friend noted that adding an HP Indigo digital press allowed the in-plant to offer variable data and print on demand, enabling it to provide recruitment materials for UNT. This has ingrained the in-plant into the fabric of the university.
- People:
- Jimmy Friend
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
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