In-plants that offer Fulfillment Services Find It Increases Their Value

By Bob Neubauer

"By centralizing it all in one area, that helped the communication to the student," remarks Friend, "and we made certain they got the information."

There are some 250 different disciplines on campus, Friend says, each with its own brochure. Most are printed on the in-plant's HP Indigos. They are stored in bins, and twice a week the in-plant gets a list of items requested by prospective students. The in-plant prints a personalized letter to each student, which lists the programs he or she requested information on. Using the letter as a pick list, student workers pull the brochures from bins and stuff them into envelopes.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Finding Fulfillment