Telling Your Story: A Key to Success
I have had the opportunity to talk to many high-level leaders in both the public and private sectors about the importance of their in-plants. There’s a scenario that plays out in most of these conversations, and it goes like this:
At some point during the visit I’ll be introduced to the vice president responsible for printing. The VP’s name is generally uttered in a lowered tone of voice, somehow projecting a sense of power and/or respect. I’ll be escorted to a plush office somewhere in the administrative suite for the meeting.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
