Sessions, receptions and forums organized exclusively for in-plants spiced up PRINT 13.

By Bob Neubauer

Boytos also thinks of his in-plant as a solutions provider, using creative solutions to help customers. He focuses on winning over dissatisfied customers with excellent service because he knows customer loyalty is the key to an in-plant's survival. Boytos also talked about his profitable wide-format printing operation, which generates $14,000/month in billing—revenue that helps fund new equipment. "Large-format printing is a gold mine," he said.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

PRINT 13: In-plants in the Limelight