PRINT 13: In-plants in the Limelight
- Abbas Badani, of Penn State University;
- Tom Rohrbach, of Progressive Insurance;
- Mike Lincoln, with the State of Colorado's Integrated Document Services (IDS) operation;
- Garry Boytos, of the University of Texas Health Science Center.
(Watch videos from this session here.) Badani, who runs a $15 million, 50-employee operation, said his in-plant now prints a 50/50 split of offset/digital work. His guiding philosophy has been to make the customer happy, so they want to use the in-plant. He has found that partnering with procurement and nurturing that relationship has helped the in-plant's success.
Rohrbach said his in-plant earned the right of first refusal by taking ownership of the company's brand, which is extremely important to Progressive. "If you do that, you are literally a strategic partner," he said. He encouraged managers to keep up with the latest technologies so the in-plant can offer customers solutions they hadn't even thought of.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.