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Consolidating Copier Contracts
Alec Doran of the University of Western Sydney discussed how his school adopted an enterprise-wide copier program, reducing its 12 copier contracts to just one. The school went from a lowest price bidder to a best value bidder and ended up with much more updated equipment, increased customers satisfaction and decreased overall university cost. It was a sobering lesson for those who believe such a major change to infrastructure can happen overnight.
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