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It can be argued that in-plants are better off without the RoFR. Competing with local printers for business keeps an in-plant sharp and forces it to provide stellar service. A policy requiring all work to come to the in-plant could make the shop complacent, since it won't have to try so hard to get business. Also, departments forced to use the in-plant might not be the happiest customers.
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- People:
- John Barron
- Ken Johnson
- Places:
- St. Paul, Minn.
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