If Only Google Had an In-plant

"Commercial printers, especially the big ones, only look out for themselves and do not take the time to truly care for their customers. By definition this is one of our greatest assets and one of the reasons we [in-plants] should always be around."

Out in Denver, Mike Lincoln, who heads up Colorado's Integrated Document Solutions (IDS) operation, agrees. "IDS is responsible for printing items for high-profile customers, ranging from the governors’ office to agencies of the state," he notes. "Staff members are frequently asked to print items to be distributed at press conferences or other venues that a premature release would be detrimental to an event. Even further, in some cases we may be asked to print and drop mail on a specific date to be timed with a press release.