In-plants Around the World

"It is part of the landscape and needs to be managed not feared," he says. "A well-run operation that markets within its host organization is rarely under threat."

Big Support for Digital Technology

In-plants Down Under seem to be embracing digital technologies in great numbers. Harrison, who is manager of Murdoch University's printing operation, lists some of the big trends he sees among in-plants: Scanning to e-file, use of optical character recognition, integration of business operating and workflow software, and providing CDs/DVDs.