In-plants Around the World

Another mutual concern:

"We need more support from senior management to allow us to control output costs," Oakes says. "I believe in general that universities and colleges do not know the total cost of printing on their campus."

Also like their U.S. peers, Canadian and Australian in-plants have to deal with facilities management firms trying to move in on their business. CUPMAC member Ray Konecsni, from the University of Regina, feels much of the threat comes from inside the in-plant's parent organization.