In-plant User Group Meets in San Diego

By Bob Neubauer

In March, nearly 30 in-plant managers from around the country gathered in San Diego for the 11th annual Print Shop Pro user group meeting, hosted by edu Business Solutions. Print Shop Pro is an in-plant print shop management and Web-to-print software solution. This year’s event showcased cutting-edge features and enhancements and offered attendees a glimpse into the future of Print Shop Pro with the ability to weigh in on planned development.

Notably, the addition of 1:1 training sessions proved to be a game-changer, providing customers with personalized assistance directly from edu support staff. These sessions received resounding praise from participants.

Tammy Slone, manager of Postal & Print Services at Cedarville University, shared her enthusiasm, saying, “I have been a customer since 2008 and continue to feel this is the most customer-centric company I work with, hands down. edu continually takes customer feedback and enhances the software to best meet the needs of our businesses.”

Attendees hailed predominantly from university and K-12 in-plants like Sacramento State, Grand Rapids Community College, Georgia State University, Cajon Valley USD, Long Beach USD, and Davis School District, but several government in-plants attended, such as the Cities of Colorado Springs and Oklahoma City, and Canyon County, Idaho.

Speakers from edu Business Solutions address the in-plant managers gathered at the 2024 Print Shop Pro user group meeting.

Breakout sessions tailored to various industries fostered invaluable connections and knowledge sharing among in-plant leaders. Evening events added an extra layer of excitement, with a dinner cruise aboard the Bahia Belle and a dinner at Nicky Rottens on the scenic Coronado Island, captivating attendees and providing unforgettable networking opportunities.

Speakers like Candida Bothel-Hammond of San Diego County Office of Education, Danelle Sedore of Grand Rapids Community College, and Tammy Slone of Cedarville University brought insightful presentations on multiple use cases for creating landing pages in Print Shop Pro.

Registration for the 2025 Print Shop Pro User Group Meeting will open in October, promising another unforgettable experience filled with innovation, collaboration, and inspiration. It will take place March 16-19, 2025.

0 Comments

View Comments

Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.