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IPG Editor Bob Neubauer moderated the discussion, which covered in-plants’ equipment acquisition plans and new services they have added. Among the new services that attendees said helped strengthen their in-plants was fulfillment services. Allstate and MIT mentioned that fulfillment and kit assembly were growth areas for them, though Principal Financial said its in-plant was phasing out its pick-and pack operation and doing more on-demand printing. The Arlington Virginia Department of Environmental Services in-plant has found success by offering large-format scanning capabilities for architectural drawings.
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