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Muir, of Bizucate, gave a presentation on achieving in-plant operational excellence. He offered five steps: understand your goal; measure your current state; analyze your data; develop your plan; and implement it.
Karen Lytle, of Lytrod Software, introduced the group to Quick Response (QR) Codes, and demonstrated how users with reader software on their smart phones can scan QR images, which will direct the phone's browser to the programmed URL.
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