Justifying Your In-plant’s Value

• Ray Chambers: former in-plant manager, IPG columnist/blogger and consultant with the Chambers Management Group.
• Richard Beto, director of Document Solutions at The University of Texas at Austin, and former president of the National Government Publishing Association (NGPA).
• Jon Finley, vice president of Production Services at Transamerica Life & Protection.

They will discuss some of the key metrics managers must capture and report; suggest ways to build credibility and enhance your in-plant’s reputation; explain how to build a communications strategy; and highlight new value-added services in-plants are implementing. They will share their ideas on how in-plants can increase the value they offer and more effectively communicate their benefits.