From the Editor: It’s Been 60 Years?
From there I headed to Barnard College, the noted women’s liberal arts school, and talked with Alan Anderson, director of Mail and Document Services. Customer service is the big focus here, and the in-plant’s customer service person (Aaron Kinard) has been doing a great job keeping customers happy. Alan says his shop has been having a lot of success insourcing work from outside the college. The in-plant uses Ricoh, Canon and Konica Minolta digital printers to print postcards, booklets, brochures, posters and much more.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
