In-flight Service

But in the meantime, these placard-printing, bid-sheet-rushing models of efficiency are still in survival mode.

At Houston-based Continental Airlines Printing Services, Manager Amanda Rackliff admits the past five years have not exactly been kind to the 24-employee operation.

"Black-and-white volume has gone down 15 percent and color has gone down 32 percent," she says. Across the board, reports Rackliff, the CEO has brought an end to any non-essential printing.